Terms of service
Welcome to Saaj Creations. By accessing or using our website, you agree to comply with the following Terms & Conditions.
🛍️ 1. General
• This website is operated by Saaj Creations
• By placing an order, you confirm that:
• You are at least 18 years old or using the website under supervision
• All information provided by you is accurate and complete
🎨 2. Product Nature (Handcrafted Décor & Resin Art)
• Our products are handcrafted and made with artistic detailing
• Slight variations in:
• Color
• Texture
• Design
👉 are natural characteristics of handmade products and are not considered defects. Every piece is unique.
💳 3. Pricing & Payments
• All prices are listed in INR (₹)
• We accept:
• UPI
• Debit/Credit Cards
• Net Banking
• COD (if available)
• We reserve the right to:
• Change product prices at any time
• Cancel orders due to pricing or technical errors
🚚 4. Shipping & Delivery
• Orders are processed within 1–3 business days
• Standard delivery time: 5–10 business days depending on location
📌 Delivery delays may occur due to:
• Courier service issues
• Weather conditions
• Unforeseen circumstances
❌ 5. Cancellation Policy
• Orders can be cancelled within 6 hours of placing the order
• Once the order is shipped, cancellation requests will not be accepted
🔁 6. Returns & Refunds
• Returns are accepted only if:
• Product is damaged
• Wrong item is received
📸 Issues must be reported within 24 hours along with:
• Unboxing video
• Order details
👉 Please read our full Return Policy for more details.
⚠️ 7. Intellectual Property
• All website content including:
• Images
• Product designs
• Text
• Branding
belongs exclusively to Saaj Creations. Unauthorized copying, reproduction, or usage is strictly prohibited.
🚫 8. Prohibited Use
You agree not to:
• Use the website for illegal or unauthorized activities
• Attempt to hack, disrupt, or misuse the platform
• Provide false or misleading information
⚖️ 9. Limitation of Liability
Saaj Creations shall not be held liable for:
• Minor variations in handcrafted products
• Delays caused by third-party courier services
• Any indirect or incidental damages
🔐 10. Privacy
• Your personal information is handled securely and responsibly
• Please refer to our Privacy Policy for complete details
📍 11. Governing Law
• These Terms & Conditions are governed by the laws of India
• Any disputes shall be subject to the jurisdiction of Haryana courts
📞 12. Contact Information
📱 Phone/WhatsApp: +91 9990127510
❤️ Final Note
By using our website, you agree to these Terms & Conditions. At Saaj Creations, we are committed to delivering a premium handcrafted décor experience with quality, creativity, and care.